Helpline opening hours survey

Hi everyone,The MS-UK Helpline Team, Kim, Ryan and Laura
We wanted to let you know about our latest survey…we would like to know your thoughts about our Helpline opening hours.
Currently the MS-UK Helpline is open Monday to Friday 9am to 5pm and is available via the freephone telephone number (0800 783 0518), live web chat or email.
The Helpline is staffed by trained advisors (that’s us!) to offer all the information you may need to make your own decisions.
We are reviewing our opening hours and exploring whether there is demand for us to extend those hours to provide a service through existing and maybe new channels.
Please take the time to complete our survey to help us to make plans for the future.
Helpline hours survey advert.jpg
Thank you so much for helping us with this research, your opinion will help us shape this service for the future!
Best wishes,
Kim, Ryan and Laura
The MS-UK Helpline team
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This entry was posted in benefits, Carers, Caring, Charity, Chronic illness, Diagnosis, disability, Disability Rights, Disabled living, DMTs, family and MS, Helpline, Helpline Live Web Chat Service, MS, MS drugs, MS symptoms, MS-UK, Multiple Sclerosis, neurology, Personal Independence Payment, Survey, Uncategorized, welfare, wellbeing and tagged , , , , , . Bookmark the permalink.

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