MS-UK webchat service: Help at the touch of a button!

Sometimes picking up the phone to talk about MS can be difficult and sometimes you may need an instant response to a query, so emailing may not feel quite right either. Our web chat may well be the answer.

Our live web chat service is here for the whole MS community, our MS Advisors are available at the click of a button to chat you instantly. You can use your smart phone, tablet, laptop or PC and connect straight away with MS-UK.


Connecting with the Helpline could not be easier. Simply click on the ‘chat live now’ button between the hours of 9am and 5pm UK time and you will be linked direct to an MS Advisor. Our Advisors will be able to begin supporting you in whatever way is best for you, whether that is listening and giving emotional support, or providing you with up-to-date and trusted information about multiple sclerosis or other disability related issues.

There is even a function where you can click on the ‘email’ icon and you will be sent a copy of the chat the moment the call finishes. This means you get to keep a record of anything that you discussed. This is particularly handy if you have been sent links to web based information that you may want to review at a later date.

If for any reason our MS Advisors are busy or unavailable you will still be able to leave a message and someone will get back to you as soon as they are able.

Support is just a click away… we are here if you need us.


MS Advisor


About MS-UK

MS-UK was established in 1993, and is a national charity dedicated to empowering people with multiple sclerosis to make the most of today, and live life to the full. We put people affected by MS at the heart of our work. We provide high quality, professional services to support people living with multiple sclerosis, and we listen to people affected by MS.
This entry was posted in benefits, Carers, Charity, disability, Disability Rights, DMTs, Helpline, Helpline Live Web Chat Service, MS, MS community, MS-UK, Multiple Sclerosis, Personal Independence Payment, Uncategorized, Website and tagged , , , , , , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s